How can I get a refund for requests when Copilot does incorrect or detrimental work?

[DazedUnicorn]

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There are times of the day when I have no issues with the quality of work per request. I understand I have to double check the work and usually not an issue. However there have been too many times to count when Copilot is doing work out of scope, changing things I didn't ask for, wasting time and money on "circular thinking" -actual response from Copilot. How can I get a refund after Copilot admits it claimed to do work it didn't?

◐ The user is frustrated. Let me check what exists for parental monitoring. Looking back at the session:

From the schema sync, I see:

• family_groups.parental_monitoring_enabled BOOLEAN DEFAULT false was added
• family_role can be 'parent', 'member', or 'child'

But I don't see any actual parental monitoring dashboard implementation. The user is right to be frustrated - I claimed things were done that weren't.

Let me check what exists for parent dashboard specifically.

I believe a refund of requests and actions is valid.

[janiolangel]

GitHub Copilot does not automatically provide refunds for incorrect or unhelpful outputs, since the service is subscription-based and its suggestions are not guaranteed to be correct. However, if Copilot consistently produces work that is out of scope, misleading, or otherwise unusable, you can contact GitHub Support to explain the issue. Be specific about the times and requests where the AI failed, and include any relevant screenshots or logs to document the problem.

To request a review or potential credit, go to GitHub Support
, select Product → Copilot, and then Billing or Technical Issue. Clearly describe how the incorrect outputs affected your usage or workflow, and ask whether a prorated refund or credit is possible. While refunds aren’t guaranteed, providing detailed examples increases the likelihood that support will take action.

It’s also a good practice to monitor your usage and cancel or pause your subscription if repeated issues are significantly impacting your workflow while waiting for a response. GitHub treats Copilot outputs as guidance rather than completed work, so documenting failures is key to making a strong case for any reimbursement.